SHIPPING, RETURNS
& EXCHANGES

SHIPPING

The team at RanchShield ships your order within three - five business days of it being placed.
Shipping time may vary depending on shipping address, expedience of shipping service.
Yep! As soon as your gear ships, you will receive an email with associated tracking information and you can also track your order through your RanchShield account or with or via the tracking number received in your order confirmation email.
Shipping costs vary depending on service requested, order size and shipping address. Shipping cost is calculated at checkout.
In the event your order is delayed on our end due to severe weather at our headquarters or other unforeseen circumstances we will reach out to you via your provided email address to inform you of the delay and open a line of communication should there be a desire to adjust shipping service speed, change an order or cancel an order.

We gladly accept returns or exchanges postmarked within 14 days of initial delivery.
For returns seeking a straight forward refund, the buyer is responsible for return shipping and label.
Yep! We offer free return shipping on all qualifying exchanges. We do our best to provide the information we can to help you decide on the right size, material and style but we also understand if something isn’t quite right for you.
For returns and exchanges, items must be in new, unworn condition, meaning: free of makeup, stains, odors, tears, or signs of wear, unwashed and with original tags attached.
All returns can be shipped to our headquarters at :
9040 Town Center Pkwy Lakewood Ranch, FL 34202
Items that arrive damaged are fully covered by our Warranty Policy. If something is damaged upon delivery please file a warranty claim as soon as possible so we can make sure you're taken care of, or reach out to us directly at info@ranchshield.com
All "Last Call" sales are considered final and do not qualify for a return or exchange.